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WSS Policies and Procedures

Wisconsin Sports Services Policies and Procedures

WSS Refund Policy

  • If a team or individual drops out of an event prior to the entry deadline, a full refund will be issued.
  • Teams or individuals dropping out of an event after the entry deadline will NOT receive a refund.
  • If an event should have to be cancelled due to unforseen circumstances (i.e. weather, loss of electricity, etc.) a prorated portion of your entry fee will be returned based on the number of games played.
  • If an event is cancelled, with no games played, due to any of the above reasons, teams can elect a 75% refund of their entry fee or have 100% of their entry fee applied to a future WSS event.

WSS Communication Policy

Due to the large number of athletes, teams, tournaments, leagues, etc. it has become necessary for the WSS to develop the policy whereby our staff will communicate with Travel Directors, Coaches and Association Representatives ONLY.

There is not adequate time in the day to discuss rulings, controversial situations, etc. with individual athletes or parents. As an alternative, we encourage your constructive criticisms and suggestions be communicated by a Team Representative, who is welcome to contact our office for a response or necessary action.

Disciplinary Policy/Procedure

The severity of the unsportsmanlike act will determine the severity of the resulting disciplinary action. Any WSS Representative has the authority to use their best judgment to administer appropriate disciplinary action to any player, coach, official, host or spectator. Possible disciplinary actions may include but are not limited to: censure, disqualification, suspension for a definite or indefinite period of time, or expulsion from any or all WSS sponsored programs.

On-Site Disciplinary Actions

Any disciplinary action administered on site shall be subject to immediate review by the WSS Event Protest Committee (EPC). The EPC is composed of one representative from the host organization, one representative of the officials' organization assigned to the event and one representative from the WSS. This committee will conduct an on-site hearing to determine if the disciplinary action is appropriate. All decisions of the EPC are in effect for the remainder of that specific event. The committee does not have the authority to issue any disciplinary action that shall exceed the length of that specific event. (Exception: If the disciplinary action occurred during the offending party's last game of the event, it will carry over to the next WSS event.) Any decision by the EPC may be appealed to the WSS Review Committee at the earliest possible date.

Off-Site Disciplinary Actions

The WSS reserves the right to issue additional disciplinary action depending on the frequency and severity of the offense. Additional disciplinary action may be taken after the completion of a formal hearing by the WSS Review Committee. All actions of the WSS Review Committee are final.

Non-Discrimination Clause

The WSS does not discriminate on the basis of race, color, religion, sex, gender, national origin, pregnancy, ancestry, citizenship, genetic information (including of a family member), veteran or military status, age (40 and over), physical or mental disability, sexual orientation, gender identity, medical condition, marital status, ethnicity, or any other classification protected by applicable local, state, or federal law for employment or provision of services.

Refusal Policy

The WSS reserves the right to refuse entry to any team that has not exhibited good conduct throughout the entire season. This includes all WSS and non-WSS events.

WSS Privacy Policy

What information do we collect?
We collect information from you when you register on our site. As appropriate, you may be asked to enter your name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience - your information helps us to better respond to you individual needs.
  • To process transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails - The email address you provide for order processing may be used to send you the information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
 We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers

Do we use "cookies"?
Yes - cookies are small files that a site or it's service provider transfers to you computers hard drive through your web browser (if you allow) that enables the sites or service providers' systems to recognize your browser, capture and remember certain information. We use cookies to help us remember and process items in your shopping cart.

Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property and safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site, may make any changes to their information at anytime by logging into their account and accessing their NGIN Dashboard.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act)

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, those changes will be posted on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

www.wisportsservices.org

Wisconsin Sports Services
2801 International Lane, Suite 209
Madison, WI 53704